Speak up, be heard: what COVID, anxiety and Cambodia have to do with changing voice services

Have you ever signed up for a free service, only to find yourself caught in a subscription you never asked for? Subscription traps are the latest dubious consumer practice being tackled by the authorities – how do companies

Cerillion, the UK-based billing and CRM software vendor, has released interim results characterised by a healthy increase in both revenue and profits. As reported in the telecom specialists recent trading update revenue for the six-months ended 31 March

Is there trouble in cyberspace, or is the metaverse a brave new world for tech? Musaddik Ahmed takes another look at the metaverse, and the promises of blockchain for telecoms and digital ownership. In an earlier article on this blog,

5G delivers increased mobility, performance and security – though its impact may be felt more greatly in private networks than in public adoption for the immediate future. How will private 5G change the face of industry, travel and

As the UK Government seeks to clamp down on “legal but harmful” digital content, new legislation will have far-reaching implications for communications in the UK and beyond. What will the Online Safety Bill mean for users and digital

Cerillion’s first Product Forum of 2022 offered our customers an exclusive preview of the new features coming in our next product release and set out the roadmap for upcoming updates during the year ahead. The latest Cerillion Product

Dumbphones – handsets light on extra features – are increasing in popularity. What’s driving consumers back into the arms of these devices? And how are newer basic models un-dumbing themselves and getting with the times? In ever more

Could a text message save your life in an emergency? From this summer, the UK Government will finally catch up with other countries and start sending out alerts to all mobile phones in the event of major accidents

How can telcos turn billions of IoT connections into revenues to match? In his latest industry panel debate, Cerillion’s Richard Doughty talks strategies and opportunities for monetising the Internet of Things, and how providers can be more than

Brian Coombs reports back from this year’s MWC Barcelona, detailing the highs and lows from the showfloor – from the usual bricolage of 5G services and connected devices, to folding mobile phones, cyber-dogs, and the Metaverse causing more

In times of crisis and repression, telecom customers have been – and continue to be – subjected to restrictions on free communications to manage perceptions and stifle any dissenting voices. From Ukraine and Myanmar to Cuba and Afghanistan,