Clienteling can best be described as the art of building rapport with clients and nurturing their long-term loyalty. So, what can you do to draw customers closer and inspire trust and confidence for years to come? In addition, what can you do to bring more clients into your store this holiday season?
Exceed Client Expectations in the “New Normal”
People are going in-store and spending money on diamond studs, tennis bracelets and tennis necklaces and lasting, meaningful purchases. In the recent US Open numerous players sported their diamond jewelry with Serena Williams leading the pack! And that trend is expected to increase in 2023.