As customers face higher costs for worse connectivity services, do the UK’s big telcos have to worry about losing business to the altnets? And what can they learn from the smaller firms changing the face of fibre?
As millions of broadband customers face increases of around 15% or more for their connections, many are likely considering switching providers.
It’s a case of out of the frying pan and into the fire though, as recent research shows that the UK’s major telcos are lacking competition when it comes to quality of service.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
