The FCC now requires service providers in the US to slap “nutrition labels” on their fixed and wireless plans to stop customers gorging themselves on bad broadband. Will this move create a healthy market for customers, or leave a bad taste?
From this month, under new FCC rules, internet providers in the US will be required to publish broadband “nutrition labels” that explain prices and terms for all of their fixed and wireless plans.
The new broadband labels are designed to package and provide already-available information about the costs of all fixed or wireless plans offered by CSPs into a single, easy-to-understand summary. The broadband labels must be readily available for customers to view when purchasing online or at physical stores. If there are any changes to plans, the labels must be updated accordingly.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
