Following a recent government summit, UK telco bosses have made commitments to help customers with the rising cost of living. Implementing these promises will increase Customer Lifetime Value and make telcos more competitive. In this article, Musaddik Ahmed looks at how Cerillion can help keep the cost of telecom services down.
Even if you’ve been living under a rock, it’s difficult not to notice that the world’s been going through a rough patch. With post-covid supply chain issues, the war in Ukraine and a looming recession – inflation has skyrocketed with the Consumer-Price-Index having reached double digits. Such staggering inflation has led to increased costs for telcos, and this is being passed on to end customers through higher bills.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.