Why do digital transformation projects fail so often? And how can organisational culture be the key to overcoming common hurdles? Musaddik Ahmed explores three key areas that Cerillion focuses on to implement and deliver successful digital transformation projects.
According to McKinsey, 70% of all digital transformation projects fail. This failure isn’t attributed to inadequate technology, or a lack of workforce skills, but something much more nuanced; failure is usually caused by deficiencies in organisational culture.
In a digital transformation project, an organisation deploys new technology to deliver greater customer experiences and reduce costs. This is achieved through new software systems that break apart operational silos and introduce greater coherence across the business.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
