Political correspondent Daniel Hewitt told the Levelling Up, Housing and Communities (LUHC) Committee that ITV’s year-long investigation has revealed a “complete lack of awareness” of the ombudsman among tenants suffering disrepair around the help they can get.
Mr Hewitt and a small team, including Sophie Alexander, Imogen Barrer and Sarah O’Connell, have been uncovering appalling living conditions some social tenants are forced to endure across the country.
He and two residents were invited to give evidence to the LUHC Committee on Monday as part of its inquiry into the regulation of social housing.
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