Shutting down legacy telecoms services is a necessary task on the path to modernisation, but risks cutting vulnerable users off. How can telcos continue to innovate without leaving customers behind? And why are many telcos shuttering their 3G networks before 2G?
In March 2016, a rural train station in Hokkaido, Japan closed after years of only serving a single passenger. A girl living in a nearby village depended on the service to get to school every day, so Japan Railways vowed to keep the station open until she graduated, a promise they kept.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
