The Digital Transformation: Delivering value and improving customer experience
The world is going digital, transforming how we work and play. Everything will change over the next few years — but it’s not just about technology. The pace of change
The world is going digital, transforming how we work and play. Everything will change over the next few years — but it’s not just about technology. The pace of change
Put simply, an MVNO is a mobile service provider that doesn’t own or operate its own mobile network infrastructure. Instead, it leases network capacity from established Mobile Network Operators (MNOs)
In modern enterprise software, agility is king. Leonardo Hodgson explores the process of API-first design, and how it is bringing integrated solutions to market faster. Building robust and scalable BSS/OSS
In his latest article in a series on creating compelling customer experiences, Tiago Lopes explores the aspect of customer communications, and looks at how to keep your outbound correspondence and
imagine is a dynamic mobile and fixed-line communications services provider (CSP) in Brunei, formerly known as Telekom Brunei Berhad (TelBru). A strategic review of the telecoms sector in Brunei by Darussalam
Ofcom is forcing UK telecoms companies to clearly promote mid-contract inflation-linked price rises. Is this the end of “confusing” plan changes, or do consumers still face increasing bills for connectivity?
Creating engaging digital platforms that keep customers coming back is not without its difficulties. In the second blog of a new series, Tiago Lopes asks: what can CSPs do to
Shell Energy is the latest firm to fall foul of the UK’s Ofcom regulations for not informing out-of-contract customers of better tariffs. Why have they come under fire, and what
Cerillion plc (LON:CER) Overview and Annual Results by CEO Louis Hall & CFO Andrew Dickson. Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than
Cerillion (AIM: CER), a leading provider of BSS/OSS-as-a-Service solutions to the telecoms sector, announced today that it has reached Platinum-level certification for TM Forum Open APIs and is at the