he AI telco is coming sooner than you think.
To date, most industry use cases for AI have been limited to extracting insights from customer and network-generated data using big data tools and data scientists. Now, GenAI solutions, such as ChatGPT and Claude, are increasingly easy for telcos to leverage, using large language models (LLMs) to automate many different processes.
A recent survey by AWS found that adoption of AI in telecoms will hit 48% in the next two years, but many of the world’s largest telcos are already well on their way to integrating emerging technologies into their business processes.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
