Telesur, the leading telecommunications provider in Suriname, has successfully completed a large-scale digital transformation project with the help of Cerillion, a top provider of BSS/OSS-as-a-Service solutions to the telecoms industry. The migration of Telesur’s fixed line customers onto Cerillion’s convergent BSS/OSS platform represents a significant milestone in this endeavor.
By consolidating all services and customers on Cerillion’s unified platform, Telesur has enhanced its customer engagement and achieved a seamless customer experience across various channels, including digital, call centers, and retail stores. Additionally, this transformation has resulted in substantial operational efficiencies through a fully integrated line plant solution.
One of the key advantages that Telesur has gained is the ability to launch new products and services quickly, thanks to a single product catalog that allows for configuration-based customization. This has significantly reduced time-to-market and provides a solid foundation for developing innovative convergent packages.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
