Telecommunications companies (CSPs) widely agree that the business-to-business (B2B) sector presents more potential for revenue growth than the consumer market. The question is whether recent data from 2023 supports this belief and what it reveals about the future prospects of CSPs.
A recent TM Forum webinar delved into this topic, highlighting key trends and opportunities for telcos aiming to capitalise on B2B services. The analysis of CSP revenue in 2023 provided new insights into the financial performance of operators, offering clues about where future growth might come from.
Participants gained insights into the products and services driving growth within the telecom sector, as well as the various industry verticals offering the most promising opportunities. Alongside the market trends, the webinar explored the vital role of technology enablers, both within IT systems and telecom networks, which are expected to support CSPs as they pursue new business models.
Experts from the industry, including analysts and professionals from leading telecom firms, shared their views on these emerging trends. Perspectives were offered by Richard Doughty from Cerillion Technologies Limited, Kiran Punjabi of Tecnotree, John Wan representing Huawei Technologies, and TM Forum’s Senior Analyst Richard Webb.
The focus on B2B growth, combined with the adoption of enabling technologies, is likely to shape the revenue strategies of CSPs in the years to come.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
