CSPs continue to struggle against OTT services, who are growing rapidly on the back of telco infrastructure. Are they an existential threat, or is there common ground to be had?
Since the early days of Skype, WhatsApp and Netflix, telcos have had to get accustomed to so-called “OTT” service providers using their networks and commoditising their services. They may not have liked it, but this has become the reality for most incumbent telcos across the world.
In fact, many of the most popular OTT applications are simply alternative formats of services already provided by CSPs, but offering customers on-demand access at much lower costs, and without the lengthy contracts.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.