As the over-65 population across the world continues to grow, this previously tech-shy cohort will prove a greater source of revenues for mobile and internet than ever before. How can telcos continue to ensure inclusivity and fair pricing for their eldest users?
The days of being pocket-dialled by your gran or having to explain email to grandad are over.
According to the UK’s Office of National Statistics (ONS), internet connections in households with one adult aged 65+ have increased by seven percentage points since 2019 to 80%, and Ofcom’s recent Adults’ Media Use and Attitudes survey reports that 73% of over-65s are now using the internet at home, but only 9% do so with a smartphone. Only 8% of adults aged 65-74 (the so-called “young-old”) do not have any internet access at home, but this figure jumps to 26% when it comes to over-75s.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
