A major shift is happening in the retail industry from products to relationships. Studies show customers want a relationship with somebody they can trust. They want more than product reviews.

Despite the frequent complaints from consumers and media reports about self-checkout lanes, grocers are continuing to push forward with the technology as labor challenges persist and consumer shopping habits evolve. Catalina noted that

The National Retail Federation just released its Holiday 2022 forecast predicting that November and December retail sales will advance between 6% to 8%. This comes on the heels of a 13.5% increase

Live shopping is one of the most exciting retail experiences in a long time. As shoppers become increasingly eager to buy via live shopping on social platforms such as Instagram

Driving through a neighborhood in October, it isn’t uncommon to find houses adorned in larger-than-life skeletons, inflatable characters, animatronics and other items to get into the spooky spirit of the

This shopper education & assistance guide is a clienteling strategy report for brands and retailers to help them grow sales and provide a personalized experience through the use of intuitive, artificially-intelligent, digital marketing tools.

Clienteling can best be described as the art of building rapport with clients and nurturing their long-term loyalty. So, what can you do to draw customers closer and inspire trust