The talent crisis continues to place enormous pressure on HR teams. The goal is not only to recruit and retain skilled employees but also to ensure each individual maximises their potential to deliver value to the business for as long as possible.
In a hybrid working environment, the quality of the digital experience now has a significant impact on those key employee lifecycle moments, from initial onboarding through on-going learning and development and extending their time in the business. As Dave Page, Founder and Chief Strategy Officer, Actual Experience explains, HR has a compelling need to ensure the quality of each employee’s unique digital experience throughout their lifecycle.
Recruitment processes have become ever more rigorous in recent years, as companies leverage a raft of new, intelligence-led and often digital processes to improve selection and entice talented individuals to the business. But how are companies adapting to the digital dependence of knowledge workers to transform the key moments throughout an employee’s lifecycle?
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally. The Company work with business leaders and people-centric organisations to continuously analyse the Human Experience of the Digital Workplace.