In the latest episode of the HR on the Offensive podcast, hosted by Chris, the focus is on change management and change analytics. Joining Chris are two LACE change experts Ed Sparks and Liz Bailey, as well as a special guest, Colin Sloman, the Chief Strategy Officer at Cognician. Cognician is an activation platform that focuses on mindset, behaviour change, and skills development, with a strong emphasis on measuring and analysing outcomes. Change analytics involves defining specific outcomes and behaviours to drive change, designing challenges or interventions, and tracking and measuring the results.
Do change managers need to analyse data better?
The importance of data-driven change management is emphasised, and the need for change managers to possess analytical skills is highlighted. Liz mentions that while many change managers recognise the importance of analytics, there is often a challenge in interpreting and utilising the data effectively.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally. The Company work with business leaders and people-centric organisations to continuously analyse the Human Experience of the Digital Workplace.