The UK Government Department for Environment, Food and Rural Affairs (Defra) has just signalled its ambition to take its digital workplace to the next level of success by awarding a contract extension in partnership with Vodafone to Actual Experience for its newly launched Digital Workplace Management Platform. The Department has been a long-standing user of Actual’s legacy offering and were transitioned to the new product as part of the early commercial launch process.
Actual’s unique SaaS analytics platform creates enterprise value using patented technology (developed over more than 10 years) that identifies, unlocks and tracks the highest impact digital transformation projects across complex ecosystems. By bringing a new perspective to traditionally siloed IT data, CIOs can now partner more effectively within their leadership teams to drive productivity, employee experience and ESG transformation like never before.
Defra has been trialling the new platform since its launch in October 2022 across a significant sample of its employees and is now using it to develop a reliable baseline of digital employee experience across its organisation in a way that has not been possible previously. The department is now keen to further exploit the intelligence it provides.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally. The Company work with business leaders and people-centric organisations to continuously analyse the Human Experience of the Digital Workplace.