The Business Impact Assessment had one goal: to help Osborne Clarke identify employees that needed additional digital technology support. This enabled the Firm to quantify the impact and then deploy the most appropriate technologies to improve its employee’s home working experience.
Challenge
Osborne Clarke is an international legal practice with over 270 Partners and more than 900 lawyers across 25 locations. The Firm recently launched an initiative with Actual Experience to understand the impact its digital technologies had on employee’s home working experience.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.