Britons working from home are struggling without proper equipment and internet

Research published today reveals the average person who uses technology as part of their job is losing the equivalent of five working days each year to digital problems, costing the UK economy £60 billion. The Government says it is spending £5 billion to improve broadband infrastructure.

Frustrations include video buffering in online training courses, which can turn a 30-minute session into an hour-long ordeal. Staff can also suffer long delays downloading vital documents.

The problem is expected to grow as more staff work from home, but slow systems in offices can also affect employees and customers. 

Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.

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