The Department for the Environment, Food and Rural Affairs (DEFRA) has hired British tech firm Actual Experience to spot system malfunctions and ensure that specialist staff working for the Department across the country are able to do their vital jobs more efficiently and easily.
Sources say many of the Department’s 10,000 staff, who include vets and farm inspectors, are supposed to work remotely.
But Government figures suggest many civil servants across Whitehall departments have resisted demands that they return to the office following after getting a taste for home-working during the Covid pandemic.
In the final week of May just 50 percent of staff were working at the Foreign Office’s headquarters in Marsham Street, Westminster.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally. The Company work with business leaders and people-centric organisations to continuously analyse the Human Experience of the Digital Workplace.