Five ways experience can help digital leaders support home workers

The challenges facing digital leaders have changed dramatically in 2020 through the pivot to home working – and the role that technology plays has pivoted along with it. Before now, businesses could homogenise technology, ensuring every office space was supplied with equally suitable equipment, applications and internet connectivity. But now technology has become heterogeneous.

There are aspects of home working that cannot be controlled – or at least think they cannot control. Small gains can be made through providing office supplies and peripherals but these barely scrape the surface of the many challenges and inequalities of home working. Employers need to be proactive to ensure every remote worker is supported. And the primary factor they can address is technology.

Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.

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