How can tokenism affect individuals’ sense of belonging and inclusion within an organisation?
Maria explains that tokenism can create an unsustainable cycle, where people feel their opportunities are only a result of diversity initiatives and fear losing those opportunities when the strategies fade away. Sustainable DE&I strategies should focus on transparent communication, explaining the rationale behind diversity initiatives and ensuring clear processes are in place.
Do organisation’s need to be more transparent with their DE&I strategies?
Organisations should avoid labelling specific groups and instead provide a comprehensive overview of their initiatives to address perceptions of tokenism from both the affected individuals and others in the organisation.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally. The Company work with business leaders and people-centric organisations to continuously analyse the Human Experience of the Digital Workplace.