How can you remove barriers to great employee experience?

In this episode our podcast host Chris and LACE Partners co-founder and COO Cathy Acratopulo speak with Dave Page, co-founder & Chief Strategy Officer of Actual Experience. Built on 10 years of academic research, this technology analyses the way humans experience digital services; and is therefore a tool organisations use to understand how their employees are interacting with technology in their business from apps to wifi.

Is hybrid working here to stay? Dave also tell us about their research into this area which looked into the attitudes of hybrid employees – notably highlighting that 51% of the cohort who were split between home and the office wanted more time at home and only 8% wanted more time in the office.  

We get to the root of some of the challenges and assumptions in hybrid working and digital employee experience. Challenging the current relationship between CIOs and CPOs, Cathy and Dave discuss how we can refresh that dynamic for a happier and more productive workforce. 

Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally. The Company work with business leaders and people-centric organisations to continuously analyse the Human Experience of the Digital Workplace.

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