When digital doesn’t work
The fact that you’re reading this blog shows that you understand something a lot of businesses don’t: digital performance isn’t just about numbers. It’s about people.
You know that if your people aren’t able to use technology as intended – if they’re constantly fighting against laggy load times and audio jitter – it’s bound to have an impact on your business. The question is, how much of an impact?
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.