If the pandemic has taught us one thing, it’s that employees have realised the importance of a work-life balance.
For some, this means ‘unplugging’ to spend time with family, and for others it means a more flexible work schedule around personal or health commitments. Either way, priorities are changing, and whilst it might seem tempting for employers to revert to pre-pandemic ‘business as usual’, they must first face the fact that disgruntled employees can lead to disgruntled clients.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.