In a world where change is a constant, businesses need to evolve to keep pace. The advent of the digital age has been the driver of much change in recent years and many businesses have invested in digital transformation projects in order to not only keep up but stay ahead of the competition.
This year, the COVID-19 crisis threw a curve ball at businesses that no one could have predicted. And the result is that the scale and pace of change has increased beyond anything we have seen before, both at a digital and a wider organisational level.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.