Unleashing the power of middle managers: A modern approach to leading people

How focused are businesses on the influence and importance of middle managers? Are we giving them the enough focus, to enable them to have a positive impact on their teams, the business and our overall experience of work? Middle managers are the connection between senior leaders and frontline colleagues, ensuring effective communication, targeted productivity, and a motivated workforce. But is the true potential of middle managers untapped?

These are just a few questions and discussion points that an article in the Economist entitled The potential and plight of the middle manager prompted us to explore. Its highly relevant for us – we have recently been sharing our ‘10 traits framework: The code of a modern leading people function’ which includes an emphasis on great people management.

So in this blog, inspired by that Economist article, Debbie Mitchell, explores the significance of empowering middle managers to become exceptional people leaders and how it can impact the effectiveness of the People function.

Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally. The Company work with business leaders and people-centric organisations to continuously analyse the Human Experience of the Digital Workplace.

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