What does a poor digital experience cost your business?

The move to hybrid working has placed more pressure on technology than ever before. Employees need good infrastructure to connect, collaborate and communicate with both co-workers and clients in a way that doesn’t put them at a disadvantage for working remotely. But what is the cost of a poor digital experience?

In the Microsoft 2021 Work Trend Index, 42% of employees agreed they were missing essential office supplies after a year of working from home, and one in ten said they didn’t have a good enough internet connection to carry out their work. In fact, according to Qualtrics research, just 30% of employees agreed that their company technology exceeded their expectations.

Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.

Click to view all articles for the EPIC:
Or click to view the full company profile:
Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Actual Experience Plc

More articles like this

Actual Experience plc

The enforced return to the office – positive or pitfall?

In the early days of COVID, businesses scrambled to work out how to operate remotely. Later in the pandemic and since emerging, we switched to a ‘flexible’ approach where businesses let employees decide what worked best for them.

Actual Experience plc

What does the Global Sentiment Survey reveal?

In this episode of the HR on the offensive podcast, Host Chris and Chris Horton welcome Donald H Taylor, Network Chair at Emerge Education, as a guest. As a part of the podcast, we discuss his Learning and Development Global Sentiment Survey and what it

Actual Experience plc

Actual Experience extends contract with Defra

Actual Experience plc (LON:ACT), the analytics-as-a-service company, has announced that the UK Central Government contract that was announced on 21 March 2023 relates to an extension of the Company’s relationship with the Department for Environment, Food and Rural

Actual Experience plc

Redefining workforce productivity: Is it possible?

Can we redefine the word “productivity”? In addition to the host Chris, fellow LACErs Tim Ringo and Chris Horton are also on hand to provide their perspectives. We recently launched a campaign called “Redefining workforce productivity.” As part of the campaign, we

Actual Experience plc

The future of work dichotomy in a digital world

Any business leader hoping to return to ‘traditional’ ways of working is on a fast-track to failure. That horse has bolted. Not only have employees re-evaluated the concept of work, but they have the experience that proves digital technologies enable

Actual Experience plc

Enabling effective ESG investment

Over the past decade, companies of every size have re-evaluated their Environmental, Social and Governance (ESG) strategies, recognising not only the importance of improving their status for customers, employees and business partners but also the new financial imperatives.

Actual Experience plc

More businesses around the world are prioritising ESG strategies

Global companies are prioritising Environmental, Social, and Governance (ESG) plans as initiatives increasingly recognise the importance of sustainability and employee well-being. A global PwC survey of the wealth and asset management industry revealed an uncommon acceleration towards ESG

Actual Experience plc

Redefining workforce productivity

Since the global pandemic and the fundamental shifts that have occurred in the world of work, emphasis has focused on how organisations can create value with what they already have, with one word being constantly re-iterated in the

Actual Experience plc

What does the role of a Chief People Officer look like in 2023?

In this week’s blog we ask our founders Aaron Alburey and Cathy Acratopulo what the key objectives and responsibilities of a Chief People Officer (CPO) or Chief Human Resources Officer (CHRO) are. With combined decades of experience working closely to these roles helping

Actual Experience plc

Identifying challenges in digital employee experience

A key challenge for HR teams and Chief People Officers (CPOs) is the digital employee experience (EX). But does HR even own it? And how best can the digital EX be monitored and managed?   Along with new partners

Actual Experience plc

CIOs need to look beyond IT

Three years ago, CIOs were winning plaudits from the rest of the c-suite for the way the IT team scrambled to deliver a digital workplace within a matter of days. Now, however, the shine has faded badly. While

No more posts to show