The move to hybrid working has placed more pressure on technology than ever before. Employees need good infrastructure to connect, collaborate and communicate with both co-workers and clients in a way that doesn’t put them at a disadvantage for working remotely. But what is the cost of a poor digital experience?
In the Microsoft 2021 Work Trend Index, 42% of employees agreed they were missing essential office supplies after a year of working from home, and one in ten said they didn’t have a good enough internet connection to carry out their work. In fact, according to Qualtrics research, just 30% of employees agreed that their company technology exceeded their expectations.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.