We correlate the cause and effect of user experience
Our approach is to perform millions of calculations per minute, using patented technology, to correlate the cause of bad technical behaviour amongst the many businesses, technologies, networks, data centres and applications involved in the delivery of a digital service and the effect this has on user experience.
We deploy our Digital User software amongst the real users either on their laptops, PCs, or as a standalone.
Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.